FAQs

What payment methods do you currently accept?

Paypal

Can I cancel my order?

If you change your mind about your purchase, you have the option cancel your order within 30 mins of purchase. To cancel your order, please send email to: service@personalisediyproduct.com for the help.

How can I check my order status?

If you want to track the status of your order, like where is your order, when you will receive your order, whether your order has been dispatched yet, please contact us via email at service@personalisediyproduct.com;Also we will automatically send you tracking number and site by email.

How do I know when my order ships?

When your order ships, you’ll receive an email confirmation with the tracking number(s) and estimated delivery date(s).